Six Things to Consider Before Your Home Cleaner Arrives

So you book your first cleaning and you have to be enthusiastic to see your house recover to its former glory! But did you know that you can do a number of things proactively to ensure that your cleaning service runs as smoothly as possible?

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We have prepared a short checklist of things that you should consider attending before the big cleaning day.

1. Ask Questions

Read more about your company's policy! Most companies must have a frequently asked questions page that addresses the questions that often arise.

This may include details about what is included in a standard cleanup, satisfaction guarantees, insurance policies or referral programs that are available to you.

Before you book, make sure that all your questions are answered and that you feel comfortable with the level of communication that you have received from the company.

2. Select Consistent Schedule

If you book weekly cleaning, biweekly cleaning or monthly cleaning, let your company know which days and times work best for you to ensure that you are satisfied with the scheme with which they have set you up. They will do their best to match you with a cleaner who has the same availability.

If you decide to use Elite for your house cleaning, we ask you to enter these preferences online during the registration phase. You can also adjust them on the road if things change (and they often do - especially with children and busy schedules)!

3. Write Notes

Think about what you would like your cleaner to know before they arrive. If you supply supplies, where are they located? Do you have a difficult vacuum or hidden central vac outlets? Do you have pets and what are their names?

All this information can be very useful for an incoming cleaner and can ensure that the appointment runs smoothly.

If you use Elite, we have a section online on your customer dashboard where you can write notes directly to your cleaner! These can be updated at any time, even the morning before the appointment. 

4. Avoid locks

If you are not home for your appointments, decide how you want your cleaner to have access to the house. Do you have access without keys to your home? Can the keys be left in a designated area near the accommodation, or with a caretaker if applicable? Is access available through the garage?

We recommend a lock box if you do not have the options above.

5. Prepare your pets

If you have furry friends, are they at home during the cleaning appointments? If so, are they the odd type, or will they interfere with their own business? No matter how cute they are, they can affect your cleaning - in a negative way!

It might be best to leave your pets in a different area for cleaning. Here at Elite we will make sure that we match you with someone who loves pets if you have one, but if they distract you, it may be best to make arrangements for them.

6. Clear

It takes 30 minutes before your vacuum cleaner arrives to "pick up" something that is out of place, a huge help! Your cleaners will not know where these items belong - and they have come to clean, rather than to organize.

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Ensuring that paper, toys, clothing and junk are accounted for, ensures that the vacuum cleaner can concentrate on the things you value more (and probably hates doing!) This naturally includes dusting, flooring, baseboards and scrubbing toilets!